Securus Technologies is a Dallas-based prison technology company that was established in 1986. With offices scattered in different parts of the nation, we have approximately one thousand employees and in contract with 2,600 penitentiaries in the United State.
At Securus Technologies, we provide forefront civil and criminal justice technology resolutions in order to improve the security of the public and streamline the incarceration process. Securus Technologies have invested more than $600 million in acquisitions, licensing, and technologies in a span of three years.
As a known pioneer in the provision of complete, creative, technical solutions with a responsive customer service, our sole cornerstone is the special needs of the corrections and law enforcement communities. Securus Technologies is devoted to providing the best of refined software solutions, with the greatest quality service offerings which are financially favorable for our customers while rendering the best customer service to our clients.
We have gotten thousands of letters and emails concerning our establishment and how the services rendered have helped keep the society, including inmates and their loved ones much safer. Transforming the penitentiary safety into what it is today is part of Securus Technologies DNA, and we consider it a privilege to protect and serve our clients.
Some of the messages put across by our customers include how our assistance enabled the use of information obtained from a phone call to acquire a search warrant for a dishonest staff member, which later resulted in the arrest of the corrupt officer. Monitoring of phone call conversations has also led to the discovery that an inmate was involved in alcohol use and drug peddling in the facility. Our investigative tools enable staff to carry out investigations when a complaint of harassment is put across or a prospective threat to the security of the facility or the community.
Securus Technologies is a 25-year-old communications company headquartered in Dallas, Texas. The company specializes in specialty communications for correctional institutions, law enforcement, and safety organizations. Currently serving over 3,400 customers with a population of over 1.2 million inmates, Securus has risen to the occasion in providing a state-of-the-art communications network that provided a terrific service in this market space.
The ability to provide an open platform between inmates and family has proven to be beneficial to an unbelievable degree in keeping relationships intact and on a positive basis. Going to prison is very difficult on the one who is incarcerated as well as on family members. By the provision of an easy to use communications platform, the stress is mitigated in a major way.
Phone services work on the basis of providing adequate Apple and Android platforms that can be used with smartphones, tablets, PCs and regular landline phone services. Several plans are available for payment including direct billing to the family, a collect billing to the family, a debit program paid for by the inmate, and a prepaid phone plan.
One of the more popular plans is the video phone service where both parties on a call utilize a webcam so each person is seen by the other caller. This is almost like being together in person, as the picture synchs with the voice mode on the phone call. It is not always possible to make a physical visit and with the video, it is almost like being there in person.
There are also email, chat and jail voice messaging services, used to leave word if schedules don’t always mesh together. These features are just like those that everyone routine uses to leave a message or a note which can be followed up on later.
Securus prides itself on its capabilities and continued updates as time moves forward and that the most modern and reliable communications technologies have been able to be utilized to provide this great service.
Securus Technology posted a video on YouTube about their Christmas video visitation technology. The aim of this technology is to be able to bring families together during Christmas. The video features a young girl who communicates with her father through a video link. The father is an inmate. The two can see each other physically. The father gets to see and talk to his child during Christmas. He takes the opportunity to wish her a good Christmas. Her daughter shows him what she had made for him as a Christmas gift. This is such an excellent initiative by the Securus Technology. They are able to connect prisoners with their families through a video link. Securus gives this opportunity to prisoners to connect with their families since Christmas is an important time for every individual. Securus has gone on to show that technology makes everything possible.
Securus is committed to ensuring that the families of such prisoners get to communicate with them. They get to find out how their loved ones are doing. I see this as a way of bringing joy and happiness during the Christmas season which is meant to be a time of bringing people together. The video visitation technology ensures that both parties can see each other face to face, unlike the common phone calls that inmates use to communicate with their relatives. This ensures that the family members of the prisoners are fine even if they are not close to them. This is an initiative that brings hope to prisoners by assuring them that their relatives still love them.
Securus Technologies was started in 1986. It is known as one of the largest provider of detainee communication, parolee tracking, and offers management solutions for government information. It serves approximately 2600 correctional facilities. Securus Technologies offers its services in 45 countries including Mexico, the District of Columbia, and Canada. The company caters for more than one million inmates from all over the world.
Securus Technologies is famous as a top provider of comprehensive, ground-breaking, technical solutions, and responsive customer care. Securus Technologies company has its headquarters in Dallas, Texas. It has four regional offices. The company understands the needs of inmates when it comes to communication with their families, and it works to facilitates the process. Securus firmly believes that detainees should have the opportunity to communicate and connect with their relatives at all times. This is what motivated them to come up with the video visitation technology.
Securus Technologies is an information communications corporation that focuses its attention on the justice system sector of industry. The company provides excellent service and products to their customer base, which is an interesting and rather unique niche system. Recently it has been revealed that Securus Technologies has received a rating of an A+ on the Better Business Bureau, labeling it as not only an effective company but one that deals primarily with excellent customer service and exceptional quality products. The Senior Vice President of Securus Operations, Danny de Hoyas, made note that through the combined efforts of Securus and the Better Business Bureau their company will be able to meet new challenges head on without much worry.
Securus Technologies focuses its attention on providing services and products to incarcerated individuals currently serving time within the United States prison system. It is within this system that inmates face dire situations, with many of them noit being able to adequately communicate as they should be able to. In order to combat this Securus has offered a multitude of products, including a free downloadable application for mobile devices that allows them to successfully interact with their loved ones. The application provides excellent quality video streaming technology so that inmates can effectively communicate through video chat purposes with their family members. This successfully allows these customers to bypass nasty wait times for security checks and drive times to the prison, and makes their lives a lot easier as a result.
Securus Technologies, with this high rating from the Better Business Bureau, successfully labels the company as a dedicated service provider who cares deeply for its customers and provides them with service and communication opportunities not available to them before. This is truly a humanitarian organization and one that should be modeled.
An interesting and innovative new correctional system software program is slated to make its debut. Investigator Pro 4.0 is being released by Securus Technologies. The new software program is intended to assist investigator prevent instances of crime by searching through recorded phone call banks.
The program comes with a searchable voice allowing investigators to isolate a sample from a recorded telephone call and then automatically seek a match among other calls. In a way, the software searches for matching voices in manner not unlike a program would run a search of text phrases on written documents. Obviously, in this case, the search seeks out an audio match as opposed to a text-oriented one.
A significant amount of important information can be drawn from the recorded content. Figuring out whether or not the person speaking with the inmate is a former incarcerated inmate is one possibility. There are other uses in which the software can be applied. All of these applications are able to assist investigators in a number of ways. The searchable voice feature is a huge help.
Securus Technologies is based in the state of Texas and delivers software and communications programs to both administrators and inmates alike. The company serves a significant number of prisons throughout North America.
Correctional facilities are in regular operation, and continuously receive a new influx of inmates to contend with. In any organization where there’s a lot of infrastructure involved, updates may not always become available internally with any immediacy. Thankfully, organizations like Securus Technologies, who have worked for thirty years in the industry, have an intimate understanding of correctional facility operation, and have been able to design solutions to that end.
One of those solutions–and one which is making headlines across the country–is ConnectUs. ConnectUs by Securus is a digital platform which allows inmates access to forms like complaints and grievances paperwork, or sign-up information. Additionally, it saves the time involved in physically managing them. All the information is instead consolidated into a computerized system which features a seemingly infinite array of customizable applications.
Securus Technologies has always strived to bring cutting-edge solutions to their clientele. With 1.2 million inmates currently using some iteration of Securus technology, and over 2,500 correctional facilities employing their services, Securus has a huge constituency in need of technological assistance. The company is relatively small; on LinkedIn it’s listed as between 500 and 1000 employees. The impact they’ve managed to have over the last thirty years is a rather impressive testament to the utility and effectiveness of their products and services.
Securus Technologies’ ConnectUs is set to save a lot of time and money in correctional facilities across the country. Already, users rave over its easy installation, and the simplicity with which the program can be navigated. With ContactUs, paperwork may be a thing of the past.