Securus Technologies is a 25-year-old communications company headquartered in Dallas, Texas. The company specializes in specialty communications for correctional institutions, law enforcement, and safety organizations. Currently serving over 3,400 customers with a population of over 1.2 million inmates, Securus has risen to the occasion in providing a state-of-the-art communications network that provided a terrific service in this market space.
The ability to provide an open platform between inmates and family has proven to be beneficial to an unbelievable degree in keeping relationships intact and on a positive basis. Going to prison is very difficult on the one who is incarcerated as well as on family members. By the provision of an easy to use communications platform, the stress is mitigated in a major way.
Phone services work on the basis of providing adequate Apple and Android platforms that can be used with smartphones, tablets, PCs and regular landline phone services. Several plans are available for payment including direct billing to the family, a collect billing to the family, a debit program paid for by the inmate, and a prepaid phone plan.
One of the more popular plans is the video phone service where both parties on a call utilize a webcam so each person is seen by the other caller. This is almost like being together in person, as the picture synchs with the voice mode on the phone call. It is not always possible to make a physical visit and with the video, it is almost like being there in person.
There are also email, chat and jail voice messaging services, used to leave word if schedules don’t always mesh together. These features are just like those that everyone routine uses to leave a message or a note which can be followed up on later.
Securus prides itself on its capabilities and continued updates as time moves forward and that the most modern and reliable communications technologies have been able to be utilized to provide this great service.