Securus Technologies is an information communications corporation that focuses its attention on the justice system sector of industry. The company provides excellent service and products to their customer base, which is an interesting and rather unique niche system. Recently it has been revealed that Securus Technologies has received a rating of an A+ on the Better Business Bureau, labeling it as not only an effective company but one that deals primarily with excellent customer service and exceptional quality products. The Senior Vice President of Securus Operations, Danny de Hoyas, made note that through the combined efforts of Securus and the Better Business Bureau their company will be able to meet new challenges head on without much worry.
Securus Technologies focuses its attention on providing services and products to incarcerated individuals currently serving time within the United States prison system. It is within this system that inmates face dire situations, with many of them noit being able to adequately communicate as they should be able to. In order to combat this Securus has offered a multitude of products, including a free downloadable application for mobile devices that allows them to successfully interact with their loved ones. The application provides excellent quality video streaming technology so that inmates can effectively communicate through video chat purposes with their family members. This successfully allows these customers to bypass nasty wait times for security checks and drive times to the prison, and makes their lives a lot easier as a result.
Securus Technologies, with this high rating from the Better Business Bureau, successfully labels the company as a dedicated service provider who cares deeply for its customers and provides them with service and communication opportunities not available to them before. This is truly a humanitarian organization and one that should be modeled.